20 6 0 More More image html 2000 300

Director of IT

TravelSmith Outfitters, located in Novato, just 30 minutes north of San Francisco, is the premier catalog and e-commerce retailer of travel apparel and accessories. TravelSmith offers a comprehensive benefits package including 401k with company match, excellent work environment, and fantastic product discounts. We are currently searching for a Director, IT.

General Summary:

The Director of IT will report directly to the President. This position will oversee 3 direct reports.

Job Responsibilities:

  • Directs and coordinates development and production activities of TravelSmith's information systems. Consults with management to determine information requirements of management.
  • Determine boundaries and priorities of new projects, and discuss system capacity and equipment acquisitions.
  • Lead in the research and determine appropriate software and hardware needed to support business requirements.
  • Co-ordinate integration, enhancement requests and priority of Catalog management system with CBI.
  • Informs management of project status.
  • Responsible for assigning, training, scheduling and delegating work to department.
  • Determines goals of department and individuals based on goals of the organization
  • Diagnose and solve computer hardware and software problems and work with outside vendors, if necessary
  • Participates in technical projects such as VB.NET, SSIS, SSAS, TRANSACT SQL writing and programming specified applications.
  • On Call support rotation

Knowledge, Skill and Experience:

  • 7 or more years of experience in IT systems design and support
  • Experience managing, and leading a team of specialist IT providers
  • Experience coding in Microsoft VB.NET and SQL Server
  • Experience integrating systems
  • Previous experience in Business Intelligence (preferred)
  • Previous experience in a Catalog/Direct Mail & Ecommerce Industry (preferred)
  • Senior management level experience
  • Excellent System Development Life Cycle management skills (demonstrated through previous experience)
  • Excellent Project Management ability (demonstrated through previous experience)
  • Excellent data and financial analysis skills
  • Excellent written and verbal communication skills
  • Excellent Negotiation and Influencing skills
  • Prioritize with excellent time management skills
  • Strong Interpersonal skills
  • Effective and timely decision-making skills
  • Working knowledge of a multiple systems environment to include: Windows servers, Databases, Microsoft applications, Backup systems
  • Strong understanding of general networking

To Apply:

Submit letter of interest and resume with salary requirements to Human Resources or e-mail to


Order Department

TravelSmith Outfitters,
5568 West Chester Road,
West Chester, OH 45069

Contact Us By Phone, Fax
or Email

Customer Service

Available 1AM-8PM EST
7 days a week
24 hour phone orders
Phone: 800-770-3387
Fax: 800-950-1656

Contact the Executive Team

Lisa Barnes,
Vice President of
Customer Service

TravelSmith Corporate Offices

773 San Marin Drive,
Suite 2300
Novato, CA 94945

Public Relations

For public relations inquiries,
please click here