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TravelSmith Customer Service

TravelSmith. Inspiring people to go places they've never been.

We started TravelSmith in 1992 with one compelling mission: to make travel as hassle-free and pleasurable as possible. Drawing on our resources and inspirations from around the globe, we set out to provide goods that make the journey smoother and simpler, lighter and more convenient.

We found wrinkle-resistant fabrics - both natural and high-performance - that look great after being stuffed in a suitcase for a week or worn on the redeye overnight. We created stylish, versatile, easy-care clothing and developed lightweight, innovative accessories that make travel more secure and comfortable. And we hired like-minded travelers with a passion for sharing their knowledge and experience.

So whether you're planning a leisurely getaway or an all-out adventure, TravelSmith is your single outfitting resource. Naturally, we stand confidently behind everything we make and guarantee everything we sell. Travel is unpredictable, so you should be able to count on your gear.

2011© Travelsmith Outfitters, Inc.
The marks TravelSmith and TravelSmith Outfitters are trademarks of TravelSmith Outfitters, Inc.
All rights reserved.

Order Department

TravelSmith Outfitters,
5568 West Chester Road,
West Chester, OH 45069 

Contact Us By Phone, Fax or Email

Customer Service

Available 1AM-8PM EST
7 days a week
24 hour phone orders 
Phone: 800-770-3387
Fax: 800-950-1656
Email: service@travelsmith.com

Contact the Executive Team

Lisa Barnes,
Vice President of Customer Service
lbarnes@cornerstonebrands.com

TravelSmith Corporate Offices

773 San Marin Drive, Suite 2300
Novato, CA 94945

TravelSmith Outlet Store

8939 Union Center Boulevard
West Chester, OH 45069
Phone: 513-645-4310 

Public Relations
For public relations inquiries,
please click here