Customer Service
Welcome to TravelSmith
We Are Here For You
Think of us as your personal travel consultants. Our expert outfitters take the guesswork out of travel, with detailed product information, packing tips and tricks, and helpful fitting advice to send you on your way, ready to take on the world in style.
We offer a 100% guarantee on every item we sell
If you are not fully satisfied with your order, let us know. We'll happily offer free exchanges or a full refund. No questions. No exceptions.
We are available to talk 7 days a week
We would love to hear from you.
Customer Service available from 4AM-11PM PST
24 hour phone orders 1-800-770-3387
24 hour fax orders 1-800-950-1656
Email us anytime
service@travelsmith.com
Order Department
TravelSmith Outfitters,
5568 West Chester Road,
West Chester, OH 45069
Contact Us By Phone, Fax or Email
Customer Service
Available 4AM - 11PM EST
7 days a week
24 hour phone orders
Phone: 800-770-3387
Fax: 800-950-1656
Email: service@travelsmith.com
Contact the Executive Team
Lisa Barnes,
Vice President of Customer Service
lbarnes@cornerstonebrands.com
TravelSmith Corporate Offices
773 San Marin Drive, Suite 2300
Novato, CA 94945
TravelSmith Outlet Store
8939 Union Center Boulevard
West Chester, OH 45069
Phone: 513-645-4310
Public Relations
For public relations inquiries,
please click here
