Shipping & Processing
Shipping Rates & Services
Standard - Flat Rate Shipping - $7.95
All non-expedited orders within the Continental U.S. ship for one low rate of $7.95
We recommend our Standard Shipping service - low flat rate of $7.95 and dependable delivery normally within 3-7 business days, available for destinations within the continental US. We choose the best method - usually UPS or US Postal Service - to get your package to you as quickly as possible.
TravelSmith Expedited Delivery
Express Service 2 business days
Next Day PM should arrive the next business day (weekday deliveries only)
Next Day AM should arrive the next business day by noon local time (weekday deliveries only)
Shipments to HI and AK require Express Delivery. Express Delivery applies only to orders placed before 4 PM EST Monday-Friday.
SHIPPING NOTE: The cutoff time for expedited shipping (2nd Day and Overnight) is 4:00pm EST. Please complete your order prior to this time to ensure that your package is shipped as desired
Order Status & Tracking
You can check on the status of your order and get an online tracking number for UPS deliveries online. Check Status
Shipping to Hawaii or Alaska
Orders shipping to Hawaii or Alaska MUST ship via Express Service. Please allow 3-4 business days for delivery.
International Orders & Shipping
If you would like to place an international order, you may mail, fax, or phone in your order. Our fax number is 513-603-1492, and our telephone number is 513-645-4173. You can mail us at the following address:
5568 West Chester Road,
West Chester, OH 45069
Sorry, we are not currently able to place international orders online.
PO Boxes and Military Addresses
US Postal Service must be used for PO Box and APO/FPO addresses.
Please note: UPS delivery times do not include Saturdays, Sundays or holidays, including expedited packages.
Items that are temporarily out of stock will show a backorder notice at time of order, with an estimated date of re-stocking. Backordered items will be shipped as soon as available and standard delivery times will apply, according to your selected delivery option. You will be notified via email when your item ships.
Returns and Exchanges
We promise a full refund if you are not totally satisfied at any time you own a TravelSmith product. For details and a downloadable Return/Exchange form, please see our Returns/Exchanges page.
Please add local sales tax of 7.5% for CA residents, or 5.5% for
Please email us at email@example.com, or call customer service
toll-free at 800-770-3387