Shipping & Processing
Shipping & HANDLING
We normally ship within 24 hours Monday-Friday or the next business day.
Shipping & HANDLING CHARGES
Our shipping and handling charges are based on your merchandise total prior to order discounts.
|If Your Merchandise Total is:||Charge Added to Your Order:|
|$50.00 and Under||$7.99*|
|$50.01 - $100.00||$9.99*|
|$100.01 - $150.00||$14.99*|
|$150.01 - $200.00||$18.99*|
|$200.01 - $250.00||$19.99*|
|$250.01 - $300.00||$21.99*|
|2-3 Day Delivery||$10.00 + Regular S&H|
|1-2 Day Delivery||$17.00 + Regular S&H|
Orders requested in gift boxes will require 1 additional business day for processing.
|Shipping method||Received by||Holiday final order date|
|Standard*||3-7 Business Days|
Saturday, December 17th by 11pm EST
|3-Day**||3 Business Days|
Saturday, December 17th by 8pm EST
|2-Day**||2 Business Days|
Wednesday, December 21st by 4pm EST
|Overnight**||1 Business Days|
Thursday, December 22nd by 8pm EST
Your shipment will arrive within 3 to 7 business days, to the contiguous US.
2-3 Day Delivery
Will arrive within 2 to 3 business days if ordered by 3:00 PM (EST). This delivery is only available in the contiguous USA. Orders cannot be delivered to PO boxes using this shipping option.
1-2 Day Delivery
Will arrive within 1 to 2 business days if ordered by 3:00 PM (EST). This delivery is only available in the contiguous USA. Orders cannot be delivered to PO boxes using this shipping option.
Returns and Exchanges
We promise a full refund if you are not totally satisfied at any time you own a TravelSmith product. For details and a downloadable Return/Exchange form, please see our Returns/Exchanges page.
Please add applicable sales tax for MA, AL, and OH residents.
On certain oversize items, a shipping surcharge will be applied. The charge is noted with each applicable product. Express shipping isn't available for these items.
Excess shipping charges may apply to oversized shipments to Alaska and Hawaii.
If you place an order for an item that is not available for immediate shipment, it will be backordered. If an item is backordered, you’ll be given an approximate date of shipment in your order confirmation. You won’t be charged for backordered items until they ship.
If an item is cancelled from your order for any reason, you won’t be charged for the item.
In the event that a backordered item is part of your order, we reserve the right to ship your order in multiple packages. If you have any questions or would like to cancel a backordered item, please call 1-800-770-3387 or email firstname.lastname@example.org.
To track your order status or receive tracking information click here.
Please email us at email@example.com, or call customer service
toll-free at 800-770-3387